Communication: Your Key to Success (St Training Solutions by Shirley Taylor PDF

By Shirley Taylor

ISBN-10: 9812616756

ISBN-13: 9789812616753

Development in telecommunications has greatly replaced the way in which that individuals speak, rather in a qualified skill. The onslaught of e mail, textual content or even quick messaging has given humans different skill with which to speak with each other, yet in doing, the paintings of non-public, verbal and face-to-face communique is being misplaced, leading to miscommunication and damaged own relationships.

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Extra info for Communication: Your Key to Success (St Training Solutions Success Skills Series)

Sample text

It’s important to develop a greater awareness of other people, learn to observe others carefully, and be more sensitive towards other people’s emotions and attitudes. Let’s look at the important elements for ensuring that the people you want and need to communicate with get the right impression of you. Authenticity If you come across someone you feel is putting on an act, then you know what authenticity means: the opposite of what they are doing! Being authentic means being genuine, true to yourself, real.

Some people are concerned that self-confidence will come across as arrogance and therefore damage relationships. It’s interesting to note that in fact, arrogance is often fear wearing a mask. Arrogant people, in their unwillingness to admit that others also have good ideas and achieve success, betray their concern for their own position. True confidence acknowledges other people’s talents and skills, which is why confident people often make wonderful team players, and arrogant people do not. 30 COMMUNICATION: Your Key to SUCCESS Take a moment to see how you rate in this confidence quiz.

I have a set of realistic goals. I don’t berate myself when I make mistakes. I set my own values and don’t allow others to influence me. I am willing to accept the consequences of my own behaviour. I follow my intuition when making decisions. I manage my money so that I have some left for enjoyment and savings. I like to keep everything organised. I balance my time between work and family, and keep some time free for me. I have good posture. I take time to exercise and eat properly. I have a wardrobe of clothes that I feel great wearing.

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Communication: Your Key to Success (St Training Solutions Success Skills Series) by Shirley Taylor


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